Services

Overview

  • Coaching and facilitating development of operating philosophy (vision, mission, values)
  • Designing and implementing visual management systems
  • Coaching and facilitating curriculum design for behavior based training programs and lean transformation programs
  • Coaching and facilitating process improvements
  • Design and implement suggestion systems
  • Design and implement learning circles & quality circles
  • Design and implement standardized work systems

Leader Development

We develop leaders to equip workplaces for current and future challenges.  Services on which we focus include:

  • Leader education, training, and development
  • Coaching and facilitating development of operating philosophy (vision, mission, values)
  • Designing and implementing visual management systems
  • Coaching and facilitating curriculum design for behavior based training programs and lean transformation programs
  • Coaching, facilitating, or implementing process improvements
  • Designing and implementing employee focused suggestion systems
  • Designing and implementing learning circles & quality circles
  • Designing and implementing standardized work systems

Leader Education, Training, and Development

As we practice lean, which is rooted deeply in developing people both technically and cognitively, the burden on leaders in workplaces increases.  No responsibility is greater than that of developing our people.  It carries the same importance as parents have in developing children.  All of our developmental programs carry this emphasis supplemented with a deep technical understanding of principles, practices, tools, and techniques for creating more effective workplaces.

Programs for leader development

  • Executive learning retreat
  • Executive team development
  • Leadership team development
  • First line leader development
  • Internal coaches and consultants development
  • Lean systems learning and development
  • Individual executive coaching for performance improvement and strategic planning
  • Internal education, training, and development program design

Executive Learning Retreat –  Take your key leaders to see what’s possible.

We build learning retreats around the needs of your team and your business.  These involve travel to go and see both world-class sites and sites working through issues your organization will also need to work through.  We will have lectures, discussions, and activities with well-known experts in fields like lean thinking, systems engineering, logistics and supply chain management, healthcare, design management, environmental sustainability, people development, and organization development depending on your needs.

Participants will learn how to:

  • Conduct a gemba walk
  • Assess a workplace rapidly
  • Challenge their organizations
  • Create a strategic plan
  • Gain stakeholder buy-in
  • Evaluate performance
  • Coach for improvement

We offer these trips in North America (particularly Kentucky and the Pacific Northwest), Japan, Australia, Brazil, and Europe.  All of these feature intense learning activities broken up by fun, cultural immersion activities.  These can also be designed as deep reflective retreats with short bursts of intense discussion or activity followed by contemplative time and action planning.  We can accommodate up to 30 people – from one to many organizations, and can tailor them to last from 1 to 14 days.

Request a consultation.

Executive team development –  Launch your transformation with an activity to align your vision.

This is a tailored set of workshops that includes a lean systems overview and detailed strategy sessions facilitated over 3 separate sessions of 2 days each within 4 to 6 weeks.

Topics include strategy development, strategy deployment (A3 based), Leaders Standardized Work, and Daily Management Systems and will include a project requirement.  We also build in annual review-and-refresh sessions with the executive team conducted at the beginning of each year over the following 3 to 5 years.  This is for your top 20 to 24 people.

Leadership Team training (Top 10-12 people in each division) – 2-days Lean Systems overview with strategy deployment (A3 based), then a series of 1-day outcome oriented training sessions delivered over the next 12 months, each session is focused on new topics to dive deeper through the organization and followed with a reinforcing assignment and on-site coaching in the gemba to teach the contents to first line leaders:

Session 1 – 2-day Lean Systems Overview (Leadership Session A)

Session 2 – Goal Setting and Measurements

Session 3 – Tiered Daily Management and huddles

Session 4 – Leadership Session B

Session 5 – Problem solving basics

Session 6 – Leadership Session C

Session 7 – Leaders Standardized Work

Session 8 – Leadership Session D

Session 9 – Process analysis and standardized work

Session 10 – Creating flow in value streams

Session 11 – Workplace organization

Session 12 – Concern – Identifying and scoping problems (C4/A3 thinking)

Session 13 – Cause – Root cause analysis (A3 thinking)

Session 14 – Countermeasures – Development, evaluation, and implementation planning

Session 15 – Confirm – Managing the problem solving system

Each session consists of delivering educational content with lectures, discussions, and focused practical exercises.  Leadership teams will return to their workplace with the requirement to share this learning with their divisions/departments/ stations and implement that piece of the total system.  Some sessions will be delivered in larger groups with multiple divisions represented.  Some will be delivered in unit workplaces.

We will provide follow up coaching and consulting in each division to support leaders sharing the learning and implementing the elements in the workplace.  We will conduct an annual follow up review and refresh sessions every year through the transformation

First Line Leader training – (For leaders of every team of 5 to 12 people.)  40-hour Lean Leader Development Program with 20 specific learning modules on topics related to Leadership and Coaching for people development, Daily Management System, Standardized Work, Problem Solving & Improvement Ideas – Just-Do-It management system (problem solving card system – C4, PDCA, or DMAIC).  Faculty will lead train the trainer sessions then transfer materials and scripted notes for use throughout the organization.  (Licensing Fee for materials applies).  We will conduct periodic review sessions with some coaches to ensure all coaches are training effectively.

Lean Systems Foundations training – (Everyone in the organization) 20-hour scripted Lean systems overview with focus on Daily Management System, Standardized Work, Problem Solving & Improvement Ideas – Just-Do-It management system (problem solving card system – C4, PDCA, or DMAIC).  Delivered in 1- to 4- hour sessions by leaders to their direct reports at each level in the organization beginning with the senior executive leaders.  Faculty will lead train the trainer sessions then transfer materials and scripted notes for use throughout the organization.  (Licensing Fee for materials applies).  We will conduct periodic review sessions to ensure all leaders are teaching effectively.

Key Change Agent/Transformation Coach training and development – Recommended density:  Planning for one coach for every 30 people in the organization.  4 week-long sessions delivered over 6 months (one session about every 6 weeks) with cost-saving projects assigned for each session.  Internal Coaches and Mentors will be assigned by the company to promote cross-department relationships and communications.  These are people who will be selected for future leadership roles and to manage significant projects for the company.

  • Week 1 content on QEP system-level overview and Daily Management Systems, 5S and Visual Management);
  • Week 2 content on Rigorous Problem Solving (A3 development, PDCA/DMAIC/C4 synthesis, Value Stream Mapping and Analysis, Flow, Cause Analysis);
  • Week 3 content on Standardized Work development and maintenance and total productive maintenance systems;
  • Week 4 content on leadership, coaching, and leadership development, teams and team building, talent and skill building and maintenance, and continuing continual improvement.
  • Optional Week: Content focused on statistics and statistical analysis, hypothesis testing, and design of experiments (Will be integrated into the countermeasure development and evaluation piece of the problem solving process.)
  • Optional Week: Basic overview of business statistics, data collection, and data analysis (May also be delivered online)

Coaching and facilitating development of operating philosophy
(Vision, Mission, Values)

Designing and implementing visual management systems

Coaching and facilitating curriculum design for behavior based training programs and lean transformation programs

Coaching, facilitating, or implementing process improvements

Designing and implementing employee focused suggestion systems

Designing and implementing learning circles & quality circles

Designing and implementing standardized work systems

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